Terms & Conditions of Supply
Last Updated: January 1, 2025 · Effective for all orders placed after this date.
These Terms and Conditions govern all sales and supply of products and services by Superior Chemical Co. ("Seller," "we," "us") to any purchaser ("Buyer," "you"). By placing an order, you agree to be bound by these terms.
1. Orders & Acceptance
All orders are subject to written confirmation by Seller. Seller reserves the right to accept or decline any order at its sole discretion. No contract is formed until Seller issues an Order Confirmation.
2. Pricing & Payment
Prices are as stated in the Order Confirmation and are exclusive of applicable taxes, duties, and freight unless stated otherwise. Payment terms are net 30 days from invoice date unless otherwise agreed in writing. Late payments accrue interest at 1.5% per month.
3. Delivery & Risk
Delivery terms are as specified in the Order Confirmation (FOB, CFR, CIF, or EXW). Risk of loss passes to Buyer upon delivery as per the agreed Incoterms. Seller is not liable for delays caused by circumstances beyond its reasonable control (force majeure).
4. Product Specifications
Products will conform to specifications published in the current Technical Data Sheet at the date of order. Minor variations within manufacturing tolerance are not considered a defect. Seller reserves the right to modify formulations without prior notice, provided performance specifications are maintained.
5. Returns & Claims
Claims for quantity discrepancy or visible damage must be made within 7 days of delivery. Claims for latent defects must be made within 30 days of discovery. Returned goods require a Return Merchandise Authorization (RMA) number. No returns accepted without prior written approval.
6. Limitation of Liability
Seller's total liability to Buyer for any claim arising from these terms shall not exceed the invoice value of the relevant order. In no event shall Seller be liable for indirect, special, consequential, or punitive damages.
7. Warranties
Seller warrants that products conform to their published specifications at the time of delivery. No other warranty, express or implied, is given. Buyer assumes all risk of suitability for Buyer's specific application.
8. Intellectual Property
All intellectual property in our products, formulations, branding, and website content is owned by Superior Chemical Co. No license is granted to reproduce or use any content without written consent.
9. Governing Law
These Terms shall be governed by the laws of the State of Texas, USA. Any disputes shall be resolved by binding arbitration in Houston, TX, under the rules of the American Arbitration Association.
10. Amendments
Seller may amend these Terms at any time. Continued placement of orders after publication of amendments constitutes acceptance.
For queries about these terms, contact: legal@superiorchemical.com