Frequently Asked Questions
Everything you need to know about our products, ordering process, technical specifications, and dealer partnerships.
Products & Technical
API SP is the latest API Service Category for passenger car motor oils (introduced 2020). It provides enhanced protection against Low Speed Pre-Ignition (LSPI), timing chain wear, and improved high-temperature deposit control versus API SN Plus.
Synthetic oils are chemically engineered base stocks (Group III, IV or V) that outperform mineral oils in extreme temperatures, oxidation resistance, and energy efficiency. Mineral oils (Group I/II) are refined from crude petroleum. Full synthetics typically offer extended drain intervals (10,000β15,000km+) and better protection under severe duty cycles.
Refer to your vehicle or equipment manufacturer's manual for the recommended viscosity grade (e.g., 5W-30, 10W-40, 15W-40). You can also use our Lube Finder & Spec Matcher tool to select the correct product based on your make, model, and operating conditions.
Yes. Selected Superior Chemical products carry OEM approvals from Porsche (Porsche A40), Mercedes-Benz (MB 229.5/229.51/229.52), BMW Longlife, VW 504.00/507.00, and others. Check individual product specifications for applicable approvals.
Yes. All TDS and SDS documents are available for free download from our Downloads page and individual product pages.
Ordering & Shipping
For bulk B2B orders, the minimum is typically 1 drum (205L / 55 US gallons) per SKU. For container-level export orders, a minimum of 10MT applies. Contact our sales team for exact MOQ by product line.
Submit a Request for Quotation (RFQ) via our Quote page. Include required products, quantities, delivery destination, and packaging preferences. Our sales team responds within 24 hours with pricing and logistics options.
We offer: 1L, 4L, 5L retail packs; 20L pails; 205L (drum/barrel); 1000L IBC; and bulk tanker. Custom labelling and private label programs are available for qualifying distributors.
Yes. We export to 40+ countries. We handle all IMDG (dangerous goods) documentation, export declarations, and can arrange FOB, CFR, or CIF terms based on your requirements.
Dealer & Distributor
Register on our website, complete the business application, and submit your trade license and company documents. Our team reviews applications within 3β5 business days and will schedule an introductory call.
Authorized distributors receive wholesale pricing, custom discount tiers, dedicated account management, marketing materials, technical training, dealer locator listing, and priority container allocation.
Yes. Qualified B2B accounts with a track record of 6+ months may apply for a credit limit. Terms are assessed based on order history, creditworthiness, and business size.
Quality & Authenticity
Every Superior Chemical product carries a batch number and unique QR code on the packaging. Scan the QR or enter the batch number in our Batch Verification tool to confirm authenticity and view the certificate of analysis.
Each batch undergoes: Kinematic Viscosity (ASTM D445), Flash Point (D92), Pour Point (D97), Total Base Number (D2896), Density (D4052), Foam Test (D892), Rust Test (D665), Oxidation Stability (D943), and ICP elemental analysis, among others.
Still Have Questions?
Our technical sales team is available MonβFri 08:00β18:00 UTC to assist with product selection, bulk pricing, and export inquiries.